Identification and verification
We verify each customer's identity with reliable supporting documents (Article 3 of Law 10/2010) and, if the customer is a company, its corporate documentation.
Our team handles your customers' KYC: identification, beneficial ownership, politically exposed person (PEP) and sanctions screening, source of funds and periodic review. We work with your policies, keep a documented file for each customer, and the decision to accept them remains with your entity.
Want to outsource your KYC? We'll prepare a quote
Tell us what type of entity you are and how many new customers you onboard each month, and we'll prepare a tailored quote.
Our team reviews every file, applying your entity's policies and putting the analysis in writing. You receive the file with our recommendation, and you decide.
We verify each customer's identity with reliable supporting documents (Article 3 of Law 10/2010) and, if the customer is a company, its corporate documentation.
We trace ownership up to the natural persons who own or control more than 25%, or who control the company by other means, even through several layers of companies (Art. 4).
We check whether the customer or its beneficial owner holds or has held prominent public functions (Art. 14) and whether they appear on EU or UN financial sanctions lists (Art. 42).
We obtain the purpose of the relationship and the customer's business activity (Art. 5) and analyze where the money comes from when the risk calls for it.
For high-risk customers we apply enhanced measures (Art. 11): more documentation, deeper analysis and a reasoned recommendation for your entity.
We update files at regular intervals and whenever the customer's circumstances change, as ongoing monitoring requires (Art. 6).
These are the moments when entities most often ask us to take over their customer verification.
If every new customer waits days to clear KYC, you lose business. An external team absorbs the peaks without you having to hire.
In a small entity, KYC often falls to someone who already does other things. Outsourcing it brings method and leaves the rest of the system in your hands.
Files with no beneficial owner, no sanctions check or no update are among the first things a review picks up.
These are the files that take the most time and where mistakes are easiest to make. We analyze them with legal judgment.
Figures from Law 10/2010 and Regulation (EU) 2024/1624 (AMLR).
Share of capital or voting rights above which a natural person is the beneficial owner of a company.
Period for which due diligence records must be kept.
If due diligence measures cannot be applied, the relationship cannot be established and the transaction cannot be carried out.
The law provides for outsourcing in which, under contract, the provider is treated as part of the obliged entity.
Tasks that cannot be outsourced, including deciding the customer's risk profile and whether to establish the business relationship.
Date from which Regulation (EU) 2024/1624, which regulates outsourcing in its Art. 18, generally applies.
Tell us your onboarding volume and the type of customers you have, and we'll prepare a tailored quote.
Yes. Law 10/2010 provides for outsourcing in which, under contract, the provider is treated as part of the obliged entity (Art. 8(4)). From July 10, 2027, Article 18 of Regulation (EU) 2024/1624 (AMLR) regulates it in detail: prior notice to the supervisor, a written agreement and periodic controls. What cannot be delegated is responsibility or the key decisions.
Your entity remains responsible for compliance. We identify, verify and analyze, and deliver the file to you with a recommendation; your entity decides the customer's risk profile and whether to accept the relationship, two tasks that cannot be outsourced under the AMLR (Art. 18(3)). Reporting suspicious transactions to SEPBLAC also stays with your entity, through its SEPBLAC representative.
Identification and verification of each customer, identification of the beneficial owner, screening for politically exposed persons and financial sanctions, the purpose of the relationship and the source of funds, enhanced due diligence in high-risk cases and periodic review of the files. Each customer ends up with a documented file.
We respond within 24 business hours per file once we have the complete documentation. If the customer has a complex structure or is high-risk, more documentation may be needed; we tell you from the outset.
We prepare a tailored quote based on the number of onboardings, the type of customer and the risk of your business. Tell us about your case in the form and we'll get back to you.
Software checks documents; it doesn't assess whether the information makes sense. In our service, our team reviews every file: it analyzes corporate structures, the source of funds and list matches, and puts its reasoning in writing.
From July 10, 2027, AMLR Art. 18 requires you to notify the supervisor of the outsourcing before it starts, sign a written agreement, ensure the provider applies your entity's policies and monitor it periodically. We help you get ready; we explain the contract in our guide to the KYC outsourcing agreement.
Because we process the data on your entity's behalf, we act as a data processor, under a contract that sets out the instructions, confidentiality and security measures, as required by Article 28 of the General Data Protection Regulation (GDPR).
Well-run outsourcing makes it clear what we do, what your entity decides and how it is controlled.
Identification, beneficial owner, screening, source of funds and a proposed risk rating, using your policies.
The risk profile, customer acceptance and reporting to SEPBLAC.
A written agreement, periodic controls and files ready for the external expert and for inspections.
Source: Law 10/2010 (Arts. 3–8, 11, 14, 25 and 42) and Regulation (EU) 2024/1624 (Arts. 18 and 90).
These terms appear in Law 10/2010, in Regulation (EU) 2024/1624 and in data protection legislation.
The set of measures used to know who the customer is, who is behind them and what they do.
Identification, beneficial owner, purpose of the relationship and ongoing monitoring of the customer.
Natural person who owns or controls more than 25% of a company or controls it by other means.
Someone who holds or has held prominent public functions; requires enhanced measures.
EU and UN measures that require freezing the funds of designated persons or entities.
Additional measures for high-risk customers, countries or transactions.
Review of the relationship to keep the information up to date, including the source of funds.
Assigning tasks to a provider that, under contract, is treated as part of the obliged entity.
A party that processes personal data on behalf of another, under a contract setting out its instructions.
What we do: we check each customer's documents.
What your entity decides: whether the documents are sufficient to proceed.
What we do: we reconstruct the chain of control.
What your entity decides: final validation of the beneficial owner.
What we do: we screen the lists and analyze every match.
What your entity decides: the measures to take on a confirmed match.
What we do: we propose the risk level, with our reasoning.
What your entity decides: the risk profile (AMLR Art. 18(3)(c)).
What we do: we prepare the file with our recommendation.
What your entity decides: whether to establish the relationship (AMLR Art. 18(3)(d)).
These are frequent failings that any review spots right away.
Tell us what type of entity you are, how many new customers you onboard each month and what kind of customers they are, and we'll prepare a tailored quote.
Updated October 22, 2026
KYC (know your customer) is the core of due diligence under Law 10/2010: identifying the customer and its beneficial owner, understanding its business and monitoring it on an ongoing basis. Many entities outsource it to gain capacity and method, while remaining responsible.
Law 10/2010 requires you to identify the customer with reliable supporting documents (Art. 3), identify the beneficial owner (Art. 4), understand the purpose of the relationship (Art. 5) and carry out ongoing monitoring that includes the source of funds (Art. 6). If these measures cannot be applied, you cannot do business with the customer (Art. 7(3)). We explain it in AML and KYC.
The law distinguishes two arrangements. Reliance on a third party (Art. 8(1)–(3)) lets you rely on the due diligence already carried out by another obliged entity, under a written agreement and except for ongoing monitoring. Outsourcing (Art. 8(4)) is different: the provider works under contract as part of your entity and applies your policies. Our service is outsourcing.
Article 18 of Regulation (EU) 2024/1624 (AMLR), applicable from July 10, 2027, regulates outsourcing: prior notice to the supervisor, a written agreement, application of the entity's policies and periodic controls. It also lists six tasks that cannot be outsourced. We summarize it in AMLR.
Each building block has its own guide: beneficial ownership, politically exposed persons, international financial sanctions, enhanced due diligence, simplified due diligence, KYB for companies and remote video identification.
We work with obliged entities across sectors: payment institutions and fintechs, financial advisory firms (EAF), crypto-asset service providers, real estate firms and insurance brokerages.
KYC outsourcing is one part of your entity's anti-money laundering framework. It is coordinated with the SEPBLAC representative, with the technical unit if you have one, and with the external expert report, which reviews every year how it works.