Whistleblowing Channel in Spain for Companies

If your company has 50 or more employees, or works in financial services or anti-money laundering with any headcount, Law 2/2023 requires you to have an internal reporting system. We design it, document it and help you run it without putting confidentiality at risk.

Is your company obliged? Free assessment

Tell us your headcount and your sector, and we will tell you whether you need a whistleblowing channel and what you are missing.

  • Reply within 24 h
  • No commitment
  • Confidential
Obligation threshold
50 employees
Maximum fine (very serious)
€1,000,000
Maximum response period
3 months
Key legislation
Law 2/2023

Your internal reporting system, complete and defensible

A whistleblowing channel is not just a mailbox: the law requires a System Manager, a policy, a procedure, a register and safeguards against retaliation. We take care of the whole system.

AssessmentPhase 1

Are you obliged, and since when?

We review your headcount, your sector and your corporate group to confirm the obligation under Article 10 of Law 2/2023 and whether you can share the system or its resources with other companies.

The starting point.
PolicyPhase 2

Policy and management procedure

We draft the policy that sets out the principles of the system and the procedure approved by the management body: acknowledgment of receipt, investigation, deadlines and the rights of the parties.

Documents required by Article 5.
System ManagerPhase 3

Appointment of the System Manager

We help you choose and appoint the System Manager, ensure their independence and notify the appointment to the competent authority on time.

Ten business days to notify.
ChannelPhase 4

Written, verbal and anonymous channel

We define the means of reporting (in writing, verbally or at an in-person meeting if the whistleblower requests one) and make sure they accept anonymous reports and protect identities.

Confidentiality by design.
OutsourcingPhase 5

External management with safeguards

If you decide to entrust the receipt of reports to a third party, we prepare the engagement with the safeguards of independence, confidentiality and data protection required by Article 6.

Responsibility cannot be delegated.
InvestigationPhase 6

Case handling and internal investigation

We support the System Manager in handling cases, in internal investigations and in keeping the register of reports, and in referring matters to the Public Prosecutor’s Office when there are signs of a criminal offense.

From report to decision.

When you need a whistleblowing channel

The obligation depends on your headcount and, in some sectors, on your activity; not on your revenue.

50 or more employees

Your workforce reaches 50 people

Every natural or legal person in the private sector with fifty or more employees must have an internal reporting system.

Financial sector and AML

You operate in finance or are an obliged entity

If your activity falls within financial services or anti-money laundering, the obligation applies regardless of the number of employees.

Group of companies

You are part of a group

The parent company approves a general policy, and the group can have a single system and a single System Manager.

50 to 249 employees

You want to share resources

Companies with between 50 and 249 employees can share the internal reporting system, and the resources to manage it, with each other.

The whistleblowing channel in numbers

Key data from Law 2/2023 on the protection of persons who report regulatory breaches and on the fight against corruption.

Acknowledgment of receipt 7 calendar days

Deadline for sending the whistleblower an acknowledgment of receipt of their report.

Response 3 months

Maximum period for responding to the investigation proceedings, extendable by another three months in particularly complex cases.

System Manager 10 business days

Deadline for notifying the authority of the System Manager’s appointment or removal, with the reasons in the case of removal.

Data deletion 3 months

If no investigation has been opened, the data must be deleted, except to keep evidence of how the system works.

Register of reports 10 years

Maximum retention period for data in the register of reports, which is not public.

Penalty Up to €1,000,000

Maximum fine for legal persons for very serious infringements, such as not having the system or retaliating.

Do you need to set up or review your whistleblowing channel?

We check whether you are obliged, what you are missing and how to close the gaps before the first report or an inspection arrives.

Whistleblowing channel: common questions

Which companies must have a whistleblowing channel?

Private-sector companies with 50 or more employees and, regardless of headcount, those operating in financial services, products and markets, anti-money laundering, transport safety or environmental protection (Article 10 of Law 2/2023). Also political parties, trade unions and business organizations that receive or manage public funds.

Is a whistleblowing channel the same as an internal reporting system?

Not exactly. The channel is the route through which reports arrive; the internal reporting system also includes the System Manager, the policy, the management procedure, the register of reports and the whistleblower protection safeguards. The law requires the complete system.

Can reports be made anonymously?

Yes. The channel must allow anonymous reports to be submitted and then processed (Article 7(3)). In addition, when whistleblowers identify themselves, their identity must be kept confidential.

Can I outsource the whistleblowing channel?

Yes, the receipt of reports can be entrusted to an external third party that offers safeguards of independence, confidentiality, data protection and secrecy of communications (Article 6). But responsibility remains with the System Manager, and the third party acts as data processor.

Who can be the System Manager?

The management body appoints them. In the private sector, it must be an executive who performs the role independently; if the body is collegiate, it must delegate management of the system to one of its members. The appointment and the removal are notified to the authority within ten business days.

What deadlines apply to each report?

Acknowledgment of receipt within seven calendar days and a response within a maximum of three months, extendable by another three in particularly complex cases. If the facts could constitute a criminal offense, the information is immediately referred to the Public Prosecutor’s Office.

What happens if I don’t have a whistleblowing channel?

Not having an internal reporting system is a very serious infringement. For legal persons, the fine ranges from €600,001 to €1,000,000, and ancillary penalties may be imposed, such as a public reprimand or a ban on contracting with the public sector.

If I am already an AML obliged entity, do I need another channel?

Law 10/2010 already requires obliged entities to have an internal procedure for reporting potential breaches, even anonymously (Article 26 bis), which can be integrated into the general system. Law 2/2023 applies to matters not governed by that specific legislation, so the efficient approach is a single, well-designed system.

How to implement a whistleblowing channel

A system that works shows at the first report: the whistleblower knows where to go, the System Manager knows what to do and the company can prove it acted properly.

The starting point

Confirm your obligation

Headcount, sector and group determine whether you are obliged and whether you can share the system with other companies.

The key person

An independent System Manager

An executive with authority, free of conflicts of interest and with the means to handle and investigate reports.

The evidence

Keep a record of everything

The register of reports, the acknowledgments, the deadlines and the documented decisions prove to the authority that the system works.

The whistleblowing channel in 10 steps

  1. Confirm whether you are obliged by headcount (50 or more employees) or by sector (financial, AML, transport or environment).
  2. Consult the employees’ legal representatives before implementing the system.
  3. Have the management body approve the system policy and the management procedure.
  4. Appoint the System Manager and notify the appointment to the authority within ten business days.
  5. Set up the means of reporting: in writing, verbally and at an in-person meeting if the whistleblower requests one.
  6. Guarantee anonymity and the confidentiality of the identity of the whistleblower and of the persons concerned.
  7. If you outsource receipt, formalize the engagement with the Article 6 and data protection safeguards.
  8. Inform staff and third parties, clearly and accessibly, of how to use the channel.
  9. Keep the register of reports and meet the deadlines: acknowledgment within seven days and a response within three months.
  10. Review the system periodically and protect whistleblowers against any retaliation.

Source: Law 2/2023 of February 20 (Arts. 5–12, 26, 32, 36–38 and 63–65).

Working glossary

Key whistleblowing channel concepts

These terms appear in Law 2/2023 and in any review of your system. Understanding them helps you implement it right the first time.

SIISystem

Internal reporting system

The whole formed by the channel, the System Manager, the policy, the procedure and the protection safeguards.

What the law requires.
System ManagerKey person

System Manager

Executive appointed by the management body to run the system independently: the person responsible for the system.

Notified to the authority.
WhistleblowerProtected

Reporting person

Anyone who reports an infringement they learned of in a work or professional context, and who is protected against retaliation.

Protection and confidentiality.
Person concernedRights

Person concerned

The person to whom the facts are attributed: they have the right to be informed of them and to be heard.

Right to be heard.
AAIAuthority

Independent Whistleblower Protection Authority

National authority created by Law 2/2023, with its Statute approved by Royal Decree 1101/2024. It runs the external channel.

Operating since September 2025.
External channelAlternative

External reporting channel

A route for reporting directly to the authority, or after using the internal channel. Its existence does not exempt you from having the internal one.

Complementary, not a substitute.
RetaliationProhibited

Retaliation

Any harm suffered for having reported: dismissal, demotion, blacklisting or denial of training, among others.

The burden of proof is reversed.
RegisterRecords

Register of reports

A record of the reports received and of the internal investigations. It is not public.

Data: ten years maximum.
External third partyOutsourcing

External provider

A provider that receives reports on the company’s behalf and acts as data processor.

Responsibility is not transferred.
Playbook

In-house channel or outsourced receipt: what changes

Aspect
In-house management
Outsourced receipt

System Manager

In-house management: appointed by the management body.

Outsourced receipt: still internal: responsibility is not transferred.

Receipt

In-house management: carried out by the company itself with its own resources.

Outsourced receipt: carried out by a third party with safeguards of independence and confidentiality.

Data protection

In-house management: the company is the data controller.

Outsourced receipt: the third party acts as data processor.

Investigation

In-house management: led by the System Manager.

Outsourced receipt: still led by the System Manager.

Critical point

In-house management: real independence from management.

Outsourced receipt: oversight of the provider and traceability of deadlines.

Mistakes that invalidate a whistleblowing channel

These are failures that a review spots immediately and that leave the company with no defense.

  • An email inbox with no procedure and no appointed System Manager.
  • Not allowing anonymous reports, or not protecting the whistleblower’s identity.
  • Appointing as System Manager someone who lacks independence or has a conflict of interest.
  • Not keeping the register of reports or not documenting acknowledgments and deadlines.
  • Taking any detrimental measure against the person who reported.

Book a call

Tell us your headcount, your sector and whether you already have a channel, and we will tell you what you need to comply with Law 2/2023.

Whistleblowing channel and internal reporting system in Spain

Law 2/2023 of February 20, on the protection of persons who report regulatory breaches and on the fight against corruption, transposes Directive (EU) 2019/1937 and requires many companies to have an internal reporting system, known as a whistleblowing channel. Its aim is that anyone who becomes aware of an infringement can report it with safeguards and without fear of retaliation.

Who is obliged

Article 10 imposes the obligation on natural or legal persons in the private sector with fifty or more employees and, whatever their headcount, on those operating in financial services, products and markets, the prevention of money laundering or terrorist financing, transport safety and environmental protection. Groups can have a single system, and companies with 50 to 249 employees can share the system and resources.

What the system must include

The management body implements the system, after consulting the employees’ legal representatives, and is the controller of the data. The system must allow written or verbal reports, including anonymous ones, and must have a System Manager (the person responsible for the system), a policy, a management procedure and a register of reports. The deadlines are demanding: acknowledgment of receipt within seven calendar days and a response within three months, extendable by another three.

Whistleblower protection and penalties

The law prohibits any retaliation, including threats and attempts. When the whistleblower suffers harm, it is up to whoever took the measure to prove that it was based on justified grounds unrelated to the report. Not having the system, breaching confidentiality or retaliating are very serious infringements, with fines of up to €1 million for legal persons.

The Independent Whistleblower Protection Authority

The Independent Whistleblower Protection Authority (A.A.I.), whose Statute was approved by Royal Decree 1101/2024, has been operating since September 1, 2025. It runs the external channel and is the authority that must be notified of the System Manager’s appointment at the national level; some autonomous communities have their own authority.

The channel within compliance

The channel is also part of the compliance model and of the crime prevention plan, and the entry point for internal investigations. If you are an obliged entity under anti-money laundering rules, it is advisable to integrate it with the procedure under Article 26 bis of Law 10/2010.

Whistleblowing channel Law 2/2023 Internal reporting system System Manager Whistleblower protection Independent Authority Directive (EU) 2019/1937 Compliance