Three Lines of Defense Model for Risk and Compliance

We design and implement the three lines of defense model in your organization: operational risk management, a compliance and oversight function, and independent internal audit. A corporate governance framework that protects value and follows IIA best practices.

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Levels of protection
3 levels
Corporate criminal liability
Art. 31 bis Criminal Code
IIA model update
July 2020
Criminal compliance standard
UNE 19601

Every organization sets up its three lines differently

Financial institution, industrial company, regulated startup or multinational group: the model adapts to the size, sector and risk profile of each organization.

Financial institution

Banks, investment firms and asset managers

“For financial institutions, the three lines of defense are a regulatory requirement. The first line manages operational risk, the second includes compliance, internal control and risk management, and the third is internal audit, reporting directly to the audit committee.”

Industrial company

Corporations and business groups

“In non-financial companies, the model adapts: the first line is the heads of each area, the second can be a single compliance officer or one shared with legal and risk, and the third can be partly outsourced if there is no internal audit function.”

Fintech / Startup

Regulated technology-based companies

“Fintechs must put the three lines in place from the start. With small teams, first- and second-line roles can be combined, but the independence of the third line is non-negotiable in the eyes of the regulator.”

Multinational

Groups with a multi-jurisdictional presence

“In multinational groups, the three lines are replicated at the local and global levels. Coordination between the corporate compliance function and the local units is key to avoiding coverage gaps and duplication.”

What happens without a three lines of defense model?

Without a structured risk management framework, the organization is exposed to control gaps, duplication and a lack of independent oversight.

Gaps in risk coverage: without defined roles, some risks have no owner. Nobody identifies, assesses or mitigates the risks that fall between functional areas.

Duplicated functions: without coordination between lines, several areas may be controlling the same thing while other critical risks go unattended. Inefficiency and a false sense of security.

Lack of independence in oversight: if internal audit reports hierarchically to operational management, it loses the objectivity needed to challenge management decisions.

Regulator Supervisory requirement

For financial institutions, implementing the three lines of defense is an explicit regulatory requirement. Its absence or deficiencies can lead to supervisory requests for information and even penalties.

Criminal Criminal liability

Article 31 bis of the Spanish Criminal Code requires an organization and management model with oversight and control measures. The three lines of defense are the natural structure for meeting this requirement.

Governance Stakeholder confidence

Investors, partners, regulators and clients expect robust corporate governance. The three lines of defense are the international standard for demonstrating maturity in risk management.

Need to implement the three lines of defense?

We design, review or audit your three lines of defense model: roles, responsibilities, coordination between lines, risk appetite and alignment with IIA 2020. A framework that protects and builds trust.

Three lines of defense: common questions

What is the three lines of defense model?

The three lines of defense model (3LoD) is a governance and risk management framework that structures the organization into three levels of protection: the first line (operational management, which owns the risks), the second line (oversight, compliance and risk control functions) and the third line (independent internal audit).

It was popularized by the Institute of Internal Auditors (IIA) and updated in July 2020 with the “Three Lines Model,” which puts greater emphasis on value creation, coordination and alignment with the organization’s objectives.

What does each line of defense do?

Roles and responsibilities

  • 1st Line — Operational management: the business areas own the risks. They identify, assess, control and mitigate risks day to day. They put the internal controls in place.
  • 2nd Line — Compliance and risk control: oversees, advises and challenges the first line. It includes compliance, risk management, internal control, information security and other oversight functions.
  • 3rd Line — Internal audit: provides independent assurance on the effectiveness of risk management and internal controls. It reports directly to the governing body (board, audit committee).
Is it mandatory to implement the three lines of defense?

It depends on the sector and the jurisdiction. For financial institutions (banks, investment firms, asset managers, insurers), implementing the three lines is an implicit or explicit regulatory requirement stemming from MiFID II, Solvency II, Basel III and EBA and EIOPA guidelines.

For non-financial companies, it is not legally mandatory, but it is the good-practice standard in corporate governance. In addition, Article 31 bis of the Spanish Criminal Code requires an organization and management model with oversight and control measures, which the three lines of defense satisfy naturally.

What changed with the IIA update in 2020?

In July 2020, the IIA published the “Three Lines Model” (dropping “of defense” from the name), with significant changes from the 2013 model:

  • It moves from a purely defensive approach to one focused on creating and protecting value.
  • It introduces an explicit role for the governing body as overseer of the entire model.
  • First- and second-line roles can be combined or separated depending on the organization’s needs.
  • The independence of internal audit from management is reinforced.
  • The emphasis is on coordination and collaboration among the three lines, not on keeping them isolated.
Where does compliance sit in the three lines?

The compliance function sits in the second line of defense. Its role is to oversee regulatory compliance, advise the first line on regulatory risks, set policies and standards, and report to senior management and the governing body.

In some organizations, compliance may coexist with other second-line functions such as risk management, internal control, information security or money laundering prevention. The key is that each function has a clear mandate and that there are no gaps or overlaps.

Can any of the three lines be outsourced?

Yes, with some nuances. The first line is inherently internal (it is operational management). The second line can draw on external advisers, but responsibility remains with management. The third line (internal audit) can be outsourced in whole or in part, although regulated entities are required to keep a minimum internal function.

There is also an informal “fourth line”: external auditors, regulators and supervisors who provide additional assurance from outside the organization.

How do the three lines relate to criminal liability?

Article 31 bis of the Spanish Criminal Code provides that a legal entity can be exempt from criminal liability if it has an organization and management model that includes oversight and control measures to prevent offenses. The three lines of defense are the natural structure for meeting this requirement.

The first line implements the operational controls, the second line (compliance) oversees compliance and criminal prevention, and the third line (internal audit) verifies the effectiveness of the model. The UNE 19601 standard on criminal compliance management systems is aligned with this approach.

What role does the governing body play?

In the IIA’s updated model (2020), the governing body (board of directors, audit committee) has an explicit and central role: it sets the organization’s objectives, defines the risk appetite, delegates responsibilities to management and oversees how the three lines work.

The governing body receives reports from all three lines and, in particular, from internal audit, which must report to it directly to guarantee its independence from management.

Practical guide to implementing the three lines of defense

An effective three lines model requires clear roles, real coordination between lines and genuine independence of internal audit.

1st Line

Operational management: risk owners

The business areas are the first to identify and manage risks. They must put internal controls in place, execute mitigation plans and report incidents. Without an effective first line, the whole model fails.

2nd Line

Compliance and risk oversight

Compliance, risk management and internal control oversee the first line: they set policies, monitor compliance, challenge risk decisions and report to senior management. They act as the organization’s umbrella.

3rd Line

Independent internal audit

Internal audit provides independent and objective assurance on the effectiveness of the first two lines. It must report to the governing body (audit committee) and be independent of operational management.

Checklist: 10 keys to a robust three lines model

  1. Clear definition of roles and responsibilities for each line, with no gaps or overlaps.
  2. Risk appetite approved by the governing body and communicated across the organization.
  3. Up-to-date risk map with owners assigned in the first line.
  4. Compliance function with a mandate, resources and direct access to senior management.
  5. Documented policies and procedures for risk management and internal control.
  6. Reporting system and key risk indicators (KRIs) shared across the three lines.
  7. Independence of internal audit: direct reporting to the audit committee or board.
  8. Risk-based audit plan, aligned with the organization’s risk map.
  9. Formal coordination between the three lines: committees, regular meetings and escalation protocols.
  10. Periodic assessment of the model: maturity, effectiveness, alignment with the IIA 2020 principles.

If you need help with your three lines of defense model, see our compliance services or request a free consultation.

Three lines in detail

Anatomy of a three lines model that works

An effective three lines of defense model is not a decorative org chart: it is a living risk management system with defined roles, real coordination and independent assurance.

First line of defense: operational management1st Line

Operational risk management

The business areas own the risks: they identify, assess, control and mitigate them in their daily activity.

  • Implementing internal controls
  • Self-management and risk self-assessment
  • Incident reporting and escalation to the 2nd line
Second line of defense: compliance and oversight2nd Line

Compliance, risk control and oversight

Specialized functions that oversee, advise and challenge the first line. They set policies, monitor compliance and report to management.

  • Regulatory compliance
  • Enterprise risk management (ERM)
  • Internal control, AML/CFT, security
Third line of defense: internal audit3rd Line

Independent internal audit

Provides objective, independent assurance on the effectiveness of risk management and internal controls in the first and second lines.

  • Independence from operational management
  • Direct reporting to the audit committee
  • Risk-based audit plan
Three lines by sectorBy sector

How the three lines are set up by sector

Financial

Regulatory requirement. Formal three lines with specialized functions and reporting to the supervisor.

Industrial

Scaled to size. The 2nd line can be compliance + legal. The 3rd line can be outsourced.

Startup

Combined 1st and 2nd line roles. 3rd line outsourced. Scales progressively as the company grows.

Three Lines Playbook

Three lines of defense: responsibilities compared

Function
1st Line: Operations
2nd Line: Compliance

Risk management

Identifies, assesses and manages the risks of its own activity. Implements controls and mitigation plans.

Sets risk frameworks, policies and standards. Oversees and challenges the 1st line’s risk management.

Internal control

Runs the controls designed for its area. Carries out self-assessments and reports incidents.

Designs the internal control framework, monitors compliance with it and proposes improvements to management.

Regulatory compliance

Complies with internal policies and procedures. Applies regulatory requirements in its day-to-day operations.

Interprets the regulations, defines the obligations, trains the 1st line and reports to the regulator when necessary.

Reporting

Reports incidents and KRIs to the 2nd line and to the management of its functional area.

Reports the overall risk picture to senior management and, where applicable, to the governing body.

Red flags: signs of a deficient three lines model

If you spot any of these signs, the model needs an urgent review.

  • Internal audit reports to the finance department instead of to the audit committee or the board.
  • The compliance function has no direct access to senior management or the governing body.
  • There is no up-to-date risk map with owners assigned in the first line.
  • The three lines work in silos, with no coordination protocols, regular meetings or shared reporting.
  • The second line lacks the mandate or resources to challenge the first line’s decisions.
Glossary

Key concepts of the three lines of defense

If you are designing or reviewing a three lines of defense model, these are the terms you need to master.

3LoDModel

Three Lines of Defense

Governance framework that structures risk management into three levels: operational management, compliance/risk oversight and independent internal audit. IIA standard.

Updated in July 2020 as the “Three Lines Model.”
IIAInstitution

Institute of Internal Auditors

International organization that sets standards and guidance for internal audit. Author of the three lines of defense model and its updates.

Internationally known as IIA Global.
Risk appetiteGovernance

Risk Appetite

The level of risk the organization is willing to take to achieve its objectives. The governing body defines it and the first line manages it within the established limits.

Key point: the 2nd line oversees that it is respected.
Compliance2nd Line

Regulatory compliance function

Area responsible for overseeing compliance with applicable regulations, internal policies and ethical standards. It sits in the second line of defense and reports to senior management.

In regulated entities, required by sector regulation.
Internal audit3rd Line

Independent assurance

Function that provides objective, independent assurance on the effectiveness of risk management, internal control and the governance of the organization. It reports to the governing body.

Independence from management: a non-negotiable principle.
ERMRisks

Enterprise Risk Management

Framework for integrated management of corporate risks. The second line may include an ERM function that coordinates the overall view of risks that cut across the organization.

Reference framework: COSO ERM 2017.
UNE 19601Criminal

Certifiable criminal compliance

Spanish standard for criminal compliance management systems. It requires oversight and control measures (the three lines of defense) to prevent offenses and exempt the legal entity from liability under Art. 31 bis of the Criminal Code.

Certifiable by an independent body.
KRIIndicators

Key Risk Indicators

Key risk indicators that make it possible to monitor the organization’s exposure to its main risks. The first line generates them, the second oversees them and the third audits them.

They must be measurable, timely and actionable.
4th LineExternal

External oversight and audit

Although they are not part of the internal model, regulators, supervisors and external auditors act as a fourth line of assurance for stakeholders and society at large.

CNMV, Bank of Spain, SEPBLAC, auditors.

THREE LINES GOVERNANCE CONSOLE

Maturity dashboard for the three lines of defense model

The maturity of the three lines of defense is measured along three axes: role definition (are they clear?), coordination (do the lines work together?) and independence (is the 3rd line truly independent?). This dashboard summarizes the level of requirement by sector.

Level of requirement of the model by sector

The complexity and formality of the three lines vary with the regulation that applies to the sector.

Requirement
Financial
Industrial
Startup
3 Lines
MandatoryRegulator requires it
RecommendedGood practice
AdaptableCombined roles
Internal audit
In-houseAudit committee
In-house/ext.Depends on size
OutsourcedViable at the start
Criminal compliance
Yes31 bis Crim. Code + sector
Yes31 bis Crim. Code
RecommendedFrom the start

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Three lines of defense: concept and regulatory framework

The three lines of defense model is an internationally recognized governance and risk management framework. It originated in a joint position statement by ECIIA and FERMA in 2013 and was formalized and spread worldwide by the Institute of Internal Auditors (IIA). In July 2020, the IIA published a significant update under the name “Three Lines Model,” dropping the reference to “defense” to reflect an approach more focused on creating and protecting value.

First line: operational management

The first line of defense is made up of the business areas and operational functions of the organization. They are the risk owners: they identify, assess, control and mitigate the risks tied to their daily activity. They put the internal controls in place and carry out the mitigation plans. Without an effective first line, the entire model loses its foundation.

Second line: compliance and risk oversight

The second line includes specialized functions such as compliance, enterprise risk management (ERM), internal control, information security, money laundering prevention and other oversight functions. Its mission is to oversee, advise and challenge the first line, set policies and standards, and report to senior management on the state of risks and regulatory compliance.

Third line: internal audit

The third line is internal audit, whose defining characteristic is independence from operational management. It provides objective assurance on the effectiveness of risk management and internal controls in the first two lines. It must report directly to the governing body (board of directors or audit committee) to guarantee its independence.

Relevance in Spain: criminal compliance and financial regulation

In Spain, Article 31 bis of the Criminal Code requires an organization and management model with oversight and control measures to prevent offenses. The three lines of defense are the natural structure for meeting this requirement. The UNE 19601 standard on criminal compliance is aligned with this approach. For financial institutions, implementing the three lines is a regulatory requirement stemming from sector rules (MiFID II, Solvency II, EBA guidelines) and from supervision by the Bank of Spain and the CNMV.

Three Lines of Defense 3LoD IIA 2020 Compliance Internal Audit Art. 31 bis Criminal Code UNE 19601 ERM