FOGAIN Investor Guarantee Fund: What It Actually Covers

FOGAIN covers investors up to €100,000 when a firm cannot return the cash or instruments they entrusted to it; it does not cover an investment going wrong. We explain who must join (EAFs and EAFNs included since Law 6/2023), what it costs and how to explain it to your clients without creating false expectations.

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Coverage per investor
€100,000
Key legislation
Law 6/2023
FOGAIN checklist
10 steps

Four common conversations about FOGAIN

Founders, compliance officers and investors come to the fund with different questions. These are the ones we hear most often at our firm.

EAF founder

“How much is this going to cost me each year?”

“I’m finalizing the financial plan for my future EAF and need to budget for the guarantee: when the obligation arises, how the contributions are calculated and where it fits in the authorization application.”

Operating EAFN

“Me too, even though I’m not an investment firm?”

“I thought the fund was a matter for securities brokers and broker-dealers, but Law 6/2023 also requires me to join as an EAFN. I want to understand exactly what it protects for my clients and what I should tell them.”

Compliance

“What do I say on the website and in contracts?”

“My worry isn’t the contributions: it’s the sales team describing the coverage wrongly and us ending up promising a guarantee the fund doesn’t provide. I need approved, complaint-proof wording.”

Investor

“Is my money guaranteed?”

“My firm mentions FOGAIN and I understood that if my funds fell in value, I’d get money back up to a certain amount. I’ve been told that’s not what it’s about, and now I want to know what it really covers.”

The three misunderstandings surrounding FOGAIN

Few parts of the financial system are explained as poorly as guarantee funds. Clearing up these three points prevents complaints, conduct penalties and disappointed clients.

“It covers my losses”: no. FOGAIN does not compensate for market risk: if a recommended product falls in value, that loss is the investor’s. The guarantee applies when the firm cannot return the cash or instruments entrusted to it, in the cases provided for by law.

“It’s the same as the deposit guarantee”: it isn’t. The bank deposit guarantee fund and FOGAIN are separate mechanisms, covering different entities and different events. Mixing them up in marketing creates expectations that cannot be met.

“It doesn’t apply to my EAF”: since Law 6/2023, EAFs and also EAFNs must join FOGAIN and pay its contributions. Budgeting for it late or communicating it poorly is a classic mistake in the first years of activity.

What FOGAIN covers and does not cover, and up to what limit
Event Covered by FOGAIN? Details
The firm cannot return the cash or securities entrusted to it Yes This is the core of the guarantee: legally defined events linked to insolvency or to the inability to return assets, with coverage of up to €100,000 per investor.
Investments lose value (the market falls, the product performs badly) No Market risk is borne by the investor. No guarantee fund turns a bad investment into an insured one.
Disputes about the service received (poor advice, fees, information) No These follow a different route: a complaint to the firm and, where applicable, to the CNMV complaints service, whose reports are not binding.

Get the guarantee explained correctly and budgeted properly

We review how FOGAIN appears in your application, your contracts, your website and your sales pitch; we correct anything that overpromises and build the contributions into your compliance calendar. A real guarantee, realistic expectations.

FOGAIN in eight questions

What exactly is FOGAIN?

The Investment Guarantee Fund (FOGAIN) is Spain’s scheme for protecting the clients of investment firms. Its role is to compensate investors, within the legal limits, when a member firm cannot return the cash or financial instruments they had entrusted to it, in the cases set out in the rules.

It is worth grasping this from the start: it is a guarantee against non-restitution (failure to return assets), not against how the markets perform.

Which firms must join?

As a general rule, Spanish investment firms. And since Law 6/2023 the obligation expressly extends to EAFs and also to EAFNs, even though the latter are not investment firms: lawmakers wanted clients of financial advice to have the same safety net.

For a project at the authorization stage, this means that membership and its costs are part of the plan from day one, as we explain in how to set up an EAF.

What does the fund cover, and up to what limit?

It covers the legally defined cases in which the member firm cannot return the client’s cash or instruments (situations generally linked to insolvency or to the inability to return assets), with coverage of up to €100,000 per investor.

The amount is calculated per investor under the fund’s rules. For larger amounts and portfolios, the coverage does not multiply: it is a protection limit, not tailor-made insurance.

Does it cover losses if my investments perform badly?

No, and this is the most widespread misconception. If a recommended investment fund falls 20%, that loss is part of the market risk the investor takes on when investing: FOGAIN does not step in.

The distinction matters on both sides of the table. Investors need to know what protection they really have; and firms must explain it precisely, because suggesting that the guarantee covers returns can turn into a conduct issue and a problem under the rules on advertising of financial products.

What is the difference between FOGAIN and the bank deposit guarantee fund?

They are parallel mechanisms for different worlds: one protects depositors of credit institutions; FOGAIN protects clients of investment firms (and of EAFs and EAFNs) in non-restitution cases.

When communicating with clients, do not mix them up: each has its own covered entities, trigger events and rules. If your firm works with third-party custodians or banks, explain clearly which layer protects what; we cover the system as a whole in financial consumer protection.

How much does membership cost? How do the contributions work?

Member firms pay annual contributions set according to the criteria in the fund’s rules, generally linked to each firm’s activity. There is no single figure that applies to all firms: it depends on the case and the financial year.

In practice, treat them as a fixed license cost: a line in the annual budget, payment on time and receipts filed within the compliance calendar we describe in EAF ongoing obligations.

How does an investor claim from FOGAIN if their firm fails?

Coverage is triggered when one of the legal non-restitution events occurs and is handled through the fund’s own procedures, with the fund determining the amounts under the applicable rules. Investors will need to prove their position with the firm (contracts, statements, receipts).

It is important not to confuse the routes: if the complaint is about the service received (poor advice, fees, lack of information), the route is not FOGAIN but a complaint to the firm and then to the CNMV complaints service, whose reports are not binding. We explain it in CNMV complaints.

How should I communicate FOGAIN coverage to my clients?

With surgical precision: what it protects (non-restitution), up to what amount (€100,000 per investor) and what is excluded (investment performance). That message must be consistent across the advisory agreement, the website, sales presentations and what your team says.

Two rules that save a lot of trouble: never use the word “guaranteed” in relation to returns, and train the sales team with approved talking points. Explained well, the guarantee builds trust; explained badly, it creates the next complaint.

The investor guarantee, from theory to your day-to-day operations

Three workstreams sum up what a firm must do with FOGAIN: build it into the project, pay for it without surprises and communicate it without overstating it.

Workstream 1

Fit within the project

From the authorization application onward, the guarantee appears in the financial plan and in the firm’s documentation. Treating it as part of the design, not as an afterthought, avoids mismatches with the CNMV and with the budget.

Workstream 2

Ongoing management

Annual contributions in the calendar, receipts on file and a review of every communication from the fund. This is the quiet part: fifteen well-organized minutes a month versus an incident if it is neglected.

Workstream 3

Client communication

Approved wording on what is and is not covered, applied in contracts, the website and sales scripts. This is where FOGAIN stops being a cost and becomes a defensible source of trust.

FOGAIN well managed in 10 steps

  1. Check your obligation: confirm whether your firm type must join; EAFs and EAFNs are included since Law 6/2023, in addition to the other Spanish investment firms.
  2. Budget from the application stage: include the guarantee in the financial plan of your authorization application so the CNMV sees a project that already accounts for it.
  3. Formalize membership: complete registration with the fund when you obtain authorization and file the supporting documents.
  4. Schedule the contributions: enter the annual payments in your compliance calendar with an owner and an earlier internal deadline.
  5. File the receipts: keep each assessment and payment by financial year: they are the evidence that closes out this obligation in any review.
  6. Draft approved wording: set out on one page what the fund covers, up to what amount and what it excludes, and make it the single source for all messaging.
  7. Align contracts and website: check that the contract, the pre-contractual information and the website say exactly the same thing about the coverage.
  8. Train the sales team: train the team to explain the guarantee without promising results, and keep a record of that training.
  9. Monitor advertising: review campaigns and materials so that nothing suggests that investments are insured.
  10. Prepare the complaints route: be clear about what goes to the fund and what goes to the CNMV complaints service, and explain it to clients when they ask.

If you are building the firm, integrate all of this from the outset with how to set up an EAF; if you are already operating, the full framework of duties is in EAF ongoing obligations.

Free resource · PDF

Download the 10-Step EAF Checklist

The 10 steps to set up your financial advisory firm with the CNMV, with the evidence you must be able to show at each one. Keep it handy throughout the project.

  • The 10 steps, from idea to authorization
  • The evidence the CNMV expects at each step
  • Comparison table: EAFN, EAF and securities broker (agencia de valores)
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Working glossary

Nine terms for understanding the investor guarantee

With these concepts clear, you will be able to read the fund’s rules, budget for your contributions and explain the coverage to any client without slipping up.

FOGAINFund

Investment Guarantee Fund

Spanish scheme that compensates the clients of member firms when those firms cannot return the cash or instruments entrusted to them.

Protection against non-restitution, not against the market.
€100,000Limit

Coverage per investor

Maximum amount of the fund’s general guarantee for each investor, calculated under the fund’s rules.

A protection limit, not tailor-made insurance.
Non-restitutionTrigger

When the fund steps in

Legally defined situations in which the firm cannot return to the client what was entrusted to it, generally linked to insolvency.

The core that defines the entire scope of coverage.
Market riskExclusion

What it never covers

Changes in the value of investments are borne by the investor. No guarantee turns market losses into recoverable amounts.

The misunderstanding behind the most complaints.
MembershipObligation

Joining the fund

Mandatory admission of the firm to FOGAIN, with the corresponding documentation and contributions.

It comes with authorization and is kept up at all times.
Annual contributionsCost

The price of the safety net

Periodic contributions by member firms, set according to the criteria in the fund’s rules.

A fixed license cost: budget for it every year.
ESIScope

The natural members

Spanish investment firms make up the fund’s traditional scope: broker-dealers and securities brokers, portfolio management companies and EAFs.

The scope was widened by Law 6/2023.
EAFNScope

The recent addition

The national advisory firm type, although not an investment firm (ESI), must also join since Law 6/2023: its clients deserve the same protection.

A change many EAFNs have yet to take on board.
Complaints serviceDifferent route

For service complaints

The CNMV channel for disputes about the service received; it issues non-binding reports. It is not the FOGAIN route.

Every problem has its right door.
Guarantee playbook

The five FOGAIN tasks of a well-run firm

Task
What it involves
How it is evidenced

Membership formalized

The firm has been a member of the fund since its registration as an EAF, EAFN or other investment firm (ESI), with no time gaps between authorization and membership.

Membership documents on file and a consistent reference in the authorization application.

Contributions up to date

Annual contributions are paid on time in line with the fund’s assessments and built into the compliance budget.

Assessments received, proof of payment for each financial year and an approved budget line.

Accurate contractual information

Contracts and pre-contractual information describe the actual coverage: non-restitution events and the €100,000 per-investor limit, with no promises about returns.

Clauses reviewed by legal counsel and version-controlled documents.

Advertising without “guaranteed”

No sales material suggests that the guarantee covers market losses or uses the coverage as a selling point for returns.

A pre-approval process for campaigns and a repository of approved materials.

An aligned team

All client-facing staff explain the coverage the same way: what it protects, up to what amount and what it excludes, routing complaints correctly.

Approved talking points, training delivered and recorded, and periodic sampling of communications.

Warning signs that FOGAIN could cause you trouble

None of them costs money today; any of them can the day a client complains or the supervisor reviews your communications.

  • Your website or presentations say that investments are “guaranteed” or “protected up to €100,000” without explaining the events covered.
  • Your sales team uses the fund’s coverage as an argument to close product sales.
  • Your annual budget has no line for the fund’s contributions or for supervisory fees.
  • Your client contracts do not mention the guarantee, or describe it differently from your website.
  • Nobody at your firm could say today where the receipts for the latest contributions paid are.

Book a call

Tell us where your firm stands (project, authorization in progress or already operating) and we will answer your questions about FOGAIN.

FOGAIN: legal framework, €100,000 coverage and obligations of member firms

The Investment Guarantee Fund (FOGAIN) is the safety net for clients of Spanish investment firms: it compensates investors, up to €100,000, when a member firm cannot return the cash or financial instruments entrusted to it in the cases provided for by law. Law 6/2023 of March 17 widened its scope with a decision that matters for the advisory sector: EAFs and EAFNs must also join the fund. Understanding what it covers, and above all what it does not, is essential both for investors who entrust their assets and for the firm that has to explain it and pay for it.

Who must join after Law 6/2023

The fund’s traditional scope consists of Spanish investment firms: broker-dealers (sociedades de valores), securities brokers (agencias de valores), portfolio management companies and financial advisory firms. The change introduced by Law 6/2023 was to extend the obligation to the EAFN, the national advisory firm type, which is not even an investment firm: lawmakers made it a priority for clients of financial advice to have the same safety net regardless of their adviser’s firm type. For projects going through authorization, the practical consequence is that membership and its cost must be in the plan from the application stage, as we explain in how to set up an EAF and in investment firm (ESI) authorization.

Coverage: non-restitution events and the per-investor limit

The guarantee is triggered in the legally defined cases in which the member firm cannot return to the client the cash or instruments the client entrusted to it (situations generally linked to insolvency), with general coverage of up to €100,000 per investor, calculated under the fund’s rules. It is therefore protection against the failure of the firm as the holder of the client’s trust, not against how products perform. For EAFs, one clarification is worth making: since they advise without holding client assets, their clients keep their positions with third-party banks or brokers, and even so the EAF’s membership of the fund is mandatory by law.

What the fund does not cover (and which route applies to each problem)

FOGAIN does not cover market losses: a fall in a fund, a share or any recommended product is part of the risk the investor takes on, and no guarantee turns it into a recoverable amount. Nor is it the route for disputes about the service (poor advice, poorly disclosed fees, incomplete information), which are handled through a complaint to the firm itself and, where applicable, to the CNMV complaints service, whose reports are not binding, as we explain in CNMV complaints. For the firm, communicating this boundary precisely is not a courtesy: it is a conduct requirement linked to advertising of financial products and financial consumer protection.

Annual contributions and how they fit into the firm’s compliance

Membership entails annual contributions set according to the criteria in the fund’s rules, generally linked to each firm’s activity. In day-to-day management they work as a fixed license cost, alongside supervisory fees, audit and staff training: a budget line, payment on time and a receipt on file. The full calendar discipline, and the exact place these contributions take within it, is set out in EAF ongoing obligations; and if your firm is still choosing its type, the starting point is EAF authorization.

FOGAIN Law 6/2023 €100,000 CNMV ESI EAFN Investor protection

Official sources

Key legislation, linked to the official text:

Legislation and links reviewed in .